Must have

• Degree

• Customer service

• English (C1)

• German (C1)

Requirements description

• Experience in the customer service area (min. 6 months)
• Fluent knowledge of German and English (min. C1)
• University degree (bachelor/master)

Offer description

The Offer:

• Work in a successful well-organized international organization
• The possibility of using German on a daily basis
• Full-time employment contract
• Attractive benefits
• Professional trainings & development
• Working in modern and friendly environment

Your responsibilities

1. Daily contact with the customer by telephone and mail
2. Travel consultancy through system
3. Assisting travelers during unexpected travel difficulties
4. After-sales service of customer inquiries, e.g. cancellations, complaints
5. Introducing process improvements.