Must have

• Communication skills

• Greek (C1)

• English (B2)

Requirements description

• Enthusiastic, communicative approach and willingness to support our customers
• Greek language at C1 level is a must, together with English at minimum B2 level
• Excellent knowledge of an additional European language on full professional proficiency
• Courage to face new challenges and opportunities
• A great approach to teamwork and focus on internal and external customers

Optional

• Experience in customer service

Offer description

For our client with international structures, we are looking for people with a passion for foreign languages!

What we offer:

• Hybrid Work model (3 days from office and 2 days from home)
• Private medical care,
• MyBenefit Cafeteria Platform
• Group Life Insurance
• Annual Bonus depending on the yearly company and individual performance
• Possibility of growth inside of organization
• International team environment
• Family atmosphere,

Your responsibilities

1. Manage business queries and inbound calls
2. Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources
3. Process requests and update data in our database
4. Document interactions in our ticket system
5. Help with the implementation of new IT solutions
6. Generate innovative ideas and solutions that will improve customers satisfaction

show all (8)