Must have

• Sales

• CRM

• English

Nice to have

• SaaS

• Zoho

• POS systems

• Russian

• Polish

Requirements description

• Experience as Account Manager / Customer Success / Key Account
• Confidence working with CRM systems (Zoho is a plus)
• Understanding of SaaS or POS systems (Syrve, iiko, Poster, etc.)
• Strong communication & negotiation skills
• English + Polish (extra languages are a plus)

Offer description

We are looking for an Account Manager to support and develop our existing clients across multiple markets (Georgia, Cyprus, Poland, Spain, etc.). In this role, you will build long-term partnerships, ensure client satisfaction and retention, and drive upsell opportunities.

What We Offer

• Work in an international, fast-growing tech company
• Hybrid format (office + remote), full-time role
• Career growth opportunities (up to Head of AM / COO level)
• Training & support for professional development

Your responsibilities

1. Maintain and develop relationships with existing clients
2. Conduct regular calls and check-ins (online/offline)
3. Track client needs and coordinate tasks with Sales, Support and Project Teams
4. Identify upselling opportunities and present new solutions
5. Monitor satisfaction (CSAT/NPS) and prevent churn