First Choice Health Centers is looking for a skilled Microsoft Cloud Administrator to help maintain and manage our cloud-based infrastructure, ensuring our IT environment runs smoothly and securely. First Choice provides comprehensive outpatient services with a focus on preventive care, chronic disease management, and equitable access to health resources. This position is located at 92 CT Blvd, East Hartford, CT with opportunity for hybrid work.

If you are focused on providing innovative technology supporting the delivery of exceptional care, we encourage you to apply.

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
• Company paid Life insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
• Complimentary premium Calm Health membership (#1 mental health app)
• Recognition programs
• Primarily a Monday through Friday schedule working 7:30 am to 4:00 pm.
• The annual pay range for this position is $65,000 - $85,000. Pay is based on several factors including but not limited to work experience certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Required Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).

• At least 3 years of experience in cloud administration with a focus on Microsoft Azure environments.

• Microsoft Certified: Azure Administrator Associate (AZ-104) or similar certifications are highly preferred.

• Technical Skills:

  • Microsoft 365 tenant administration (Exchange, Teams, SharePoint, OneDrive)
  • Strong experience with Entra ID / Microsoft Azure services including virtual machines, networking, and Active Directory
  • Intune / Endpoint Manger for device compliance, patching and policy enforcement
  • Windows 10/11 support and troubleshooting
  • Familiarity with Windows 365 Cloud PCs
  • Ticketing system experience (Zoho ServiceDesk, ServiceNow, ConnectWise, etc.)
  • Basic PowerShell scripting (for automation and reporting)
  • Familiarity with healthcare IT standards (HIPAA, HL7) and compliance requirements.
  • Experience with cloud monitoring and management tools.
  • Basic knowledge of on-premises and hybrid environments is a plus.

• Soft Skills:

  • Strong problem-solving and analytical skills.
  • Ability to work in a team-oriented environment and communicate effectively with non-technical stakeholders.
  • Excellent organizational skills and attention to detail.
  • Ability to work under pressure and manage multiple tasks simultaneously.

Standard Job Duties:

• Administer and maintain M265/Intune/Windows 365/Entra ID environments
• Mange user lifecycle, licensing and device compliance
• Support Service Desk tickets (password resets, MFA issues, device troubleshooting)
• Monitor patching and endpoint health across the organization
• Document SOPs, onboarding/offboarding checklists and knowledge base articles
• Collaborate with IT leadership on small projects, including license audits, SaaS rollouts and policy updates
• Participate in asset management and IT process improvements
• Provide first-line support for tier 1 issues assisting with troubleshooting and resolving basic end user issues. May require travel to other sites as needed (within East Hartford, Manchester, Vernon area)

COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.