Introduction & Summary:The PMO outcome-based model aims to enhance application development across the AFKL group, managing a large portfolio of resources and vendors. We seek a professional with expertise in outcome-based models, robust analytical skills, and the ability to facilitate change management processes within collaborative teams. The ideal candidate will possess strong communication skills and a propensity to engage with both internal IT teams and business stakeholders to demonstrate project benefits effectively.Main Responsibilities:The PMO will be integral in guiding the development and implementation of the outcome-based model across vendor teams. Key responsibilities include: Providing support to Service Delivery Managers (SDMs) in integrating outcome-based practices. Developing and maintaining dashboards for tracking project progress. Organizing steering committee (SteerCo) meetings to align stakeholders. Managing the investment budget of €2M effectively. Creating and disseminating guidelines and documentation. Facilitating contractual amendments and change management processes. Encouraging and supporting mixed teams to adapt to outcome-based frameworks. Communicating benefits and fostering collaboration between product owners and IT teams. Key Requirements: Fluency in English. Strong PowerPoint presentation skills. Proven experience in managing outcome-based models (managed services). Excellent analytical and synthesis abilities. Strong communication and inter-personal skills, with an emphasis on relationship building. Capable of working autonomously while supporting team objectives. Expertise in change management practices. Nice to Have: Experience in vendor management. Knowledge of contract negotiation processes. Familiarity with dashboarding tools.