SummaryThe IT Release Specialist is responsible for developing, managing, and maintaining a structured release strategy that aligns with business objectives, ensuring smooth deployments, adherence to governance standards, and enhanced communication across teams.Main ResponsibilitiesDevelop and maintain a structured, repeatable release strategy aligned with business objectives.Create and manage release calendars, timelines, and windows for predictability and coordination.Coordinate release activities across development, QA, operations, and business teams.Ensure compliance with governance, change control, and ITIL risk management practices.Conduct release readiness checks, including validation and risk assessment.Ensure all release components are fully tested and validated for system stability.Define, document, and standardize release processes, roles, and responsibilities.Implement and enhance automation with CI/CD pipelines and version control.Oversee deployment execution across environments for compliant releases.Apply progressive rollouts and feature flags to mitigate risks.Track key release metrics such as deployment frequency and failure rates.Monitor real-time release performance and address issues impacting user experience.Communicate release scope, risks, and post-deployment outcomes to stakeholders.Manage expectations on release prioritization, capacity, and commitments.Lead post-release reviews to capture lessons learned and implement process improvements.Maintain feedback loops to enhance reliability and improve release predictability.Key RequirementsBachelor's degree in Computer Science, Information Technology, or related field.ITIL Certification (Foundation or higher).Strong understanding of ITIL processes, DevOps practices, and CI/CD pipelines.Experience with release management tools (ServiceNow, Jira, Azure DevOps).Excellent communication, coordination, and problem-solving skills.Experience in cloud environments (AWS, Azure).Nice to HaveKnowledge of Agile and Waterfall methodologies.Attention to detail and strong organizational skills.Ability to influence and collaborate across teams.Proactive approach to risk identification and mitigation.Other DetailsTeam Structure: Liaison between development, QA, operations, and business stakeholders. Context: Handling multiple releases and ensuring adherence to governance.