Salary: 500-800 PLN/day on B2B Work model: elastic hybrid from Gdańsk / Gdynia / Warszawa (at least 2 days per week from the office)   Why choose this offer? You can expect a flexible work organization The international work environment will give you the opportunity to interact with the English language on a daily basis Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit) The Jit community will bring you a nice time during regular integration meetings   Project The project focuses on transforming an existing change management process by tailoring it to the needs and capabilities of different teams, domains, and projects. It introduces customized approaches, such as local CABs, delegated decision-making, and decentralized risk acceptance. The IT Analyst will work closely with the Project Manager and Product Owner, facilitating stakeholder workshops, gathering requirements, and translating them into user stories. The role also includes maintaining project and operational documentation in Confluence as part of a centralized IT/ITIL process library.   Responsibilities you'll have Facilitating internal workshops with a wide range of stakeholder Defining and recommending tailored approaches to change management processes Collecting business and technical requirements and translating them into user stories and actionable tasks Creating, maintaining, and updating project and operational documentation (e.g. a Confluence-based process library serving as a central hub for IT / ITIL processes) Supporting the project team with other standard project and delivery-related activities   Expected competences and knowledge Proven proficiency in Change Management Strong experience in requirements analysis and definition Hands-on, operational knowledge of Jira and Confluence Nice to have Good understanding of other ITIL practices, particularly Incident and Problem Management Familiarity with the BMC Helix platform   Technologies you'll work with Jira Confluence ITIL practices BMC Helix   Client – why choose this particular client from the Jit portfolio? Jit Team has had an over-decade-long relationship with the leading financial group in the Nordic countries, and we are privileged to be our client's premier partner in Poland. At present, over 200 Jit personnel are engaged in the completion of more than 60 projects for this Norwegian major provider of financial services with a global presence and a strong focus on modern technology. Our customer's work atmosphere is epitomized by the Scandinavian culture, which is conducive to people who place emphasis on work-life balance and feedback culture. Furthermore, all projects are executed in international teams, giving constant exposure to the English language.    About Jit Team The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 700 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy.