
Concentrix CVG International Sp. z o.o.
DeLonghi Customer Service Advisor (Romanian) – Katowice, full‑time contract. Handles inbound calls, web chat, warranty claims, technical support, complaints, orders and refunds. Requires C1/C2 Romanian, B2 English, call‑center experience, CRM familiarity.
C1/C2-level proficiency in Romanian language, both written & verbal, B2 English language skills, Excellent telephone manner and ability to handle queries quickly and efficiently, Team-oriented with a positive attitude and ability to support colleagues, Proven experience in a Customer Service role, ideally within consumer products, Experience in complaint handling to ensure customer satisfaction, Familiarity with working with multiple systems and platforms (e.g CRM, WebChat, Review Sites), Interested in new technologies such as Al
private medical care, life insurance, fruits, integration events, no dress code, video games at work, coffee / tea, drinks, leisure zone, employee referral program
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| Opublikowana | 4 dni temu |
| Wygasa | za 26 dni |
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