
TP Polska
Poszukujemy Konsultantów ds. Obsługi Klienta mówiących po danysku, odpowiedzialnych za wsparcie techniczne, diagnozę problemów i informacje o produktach. Wymagana znajomość angielskiego, dostępność min. 120 godz. miesięcznie.
Danish -speaking Customer Service ConsultantHybrid or remote modeHi!We support customers of one of the largest manufacturers of home appliances/RTV equipment.We are growing and looking for consultants who are enthusiastic and committed to serving customers.Tasks: 📌Providing technical support to equipment users via incoming calls.Diagnose and resolve technical problems.Providing information on products and their functionality.Entering requests into the system.Our requirements: 💎Fluency in Danish (B2/C1).Excellent command of English (B1/B2).Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).Communicative, willingness to learn.Ability to type quickly on a computer keyboard.Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-17:00.We recruit remotely! Learn about the stages of recruitment: 👩 💼Screening - initial phone or e-mail contact.Language test.Online interview with English language verification.Information for you about our decision.What we offer: 🤝Civil contract with a rate PLN 60,00 gross/h.Bonus system: after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.The possibility of arranging a convenient collaboration schedule.Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, private medical care, shopping codes, cinema tickets, and much more.How do we understand hybrid mode?The possibility of switching to hybrid mode after 2 months from the office - after training and the first month of independent work with good performance and obtaining the manager's permission. And then: 3 weeks from home, 1 week from the office.Opportunities for personal and language development - internal training and free access to a language learning platform are available.Opportunity to grow within the company's structures - we are specialists in identifying talent from among our agents through internal recruitment. This is a chance for you to build a career path.......To which we urge and invite you! Apply today! 📨
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