Customer Support SpecialistReality Games is a fast-growing mobile game studio that uses real-world data to create innovative and addictive games. Our first hit, Landlord Real Estate Tycoon, has already attracted over 10 million players, and we’re aiming for 50 million in the next 18 months! 🎮We’re also thrilled to announce the soft launch of our latest project - Monopoly World, a groundbreaking geolocation-based game! 🚀 As our team continues to grow, we’re currently looking for a Junior Customer Support Specialist to join our Growth Team - someone eager to develop their skills while managing a community of over 4 million players (and counting!).It's a full-time, work-from-office position in the historical railway station building in Kraków.Your responsibilities:Resolving player issuesManaging Discord and engaging with the communitySupporting in-game events and LiveOpsOptimizing support processesJoin Reality Games and help us shape the future of mobile entertainment! 🎮Job requirementsWhat we are looking for:Interest in community-driven gamesAt least 1-year of previous customer service experienceStrong communication skills, B2+ EnglishBachelor’s/Master’s degree (or in progress)A team player with a positive, can-do attitudeOUR PERKSLeader's support - Ask for help, give and get feedback, set up goals, and develop your skillsKnowledge sharing - Employee development is key for us!Fast-paced career - Professional growth opportunities, supported by a performance review processDevices - You will have the proper resources you need for your workBeautiful office -  based in Krakow at the iconic building of the Railway Station located in the heart of the historic center of the cityFlexible hours - Whether you are an early bird or late owl - we get you coveredGrowth budget - Let us know if you need any books or other materials that will help you growTeam gatherings - Take part in events with pizza, games, and snacks with a good companyIf you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply.