Min. C1 level of Russian, both written and spoken., Min. B2/C1 level of English, both written and spoken., Previous experience in customer service or frontline support (live chat/email preferred)., Strong attention to detail with confidence working with numbers and data., Customer-focused, proactive team player with solid communication skills., Flexibility to work 5-day rotating shifts, including weekends and public holidays (24/7 coverage)., 2+ years of relevant experience is a strong advantage., Experience in fintech, financial services, dispute resolution or crypto trading is a plus., Knowledge of blockchain, crypto, or P2P payments is a strong plus (especially for P2P support area)

Corporate sports team, sharing the costs of sports activities, private medical care, corporate library, no dress code, video games at work, coffee / tea, drinks, leisure zone, extra social benefits, meal passes, holiday funds, christmas gifts, employee referral program, charity initiatives