The Company: We're firm believers that happiness is attainable for everyone. That's why we offer our customers the widest selection of home and garden furniture at attractive prices, in 19 markets across Europe, and constantly expanding our reach.Our motto 'Delivering Happiness' isn't just a slogan. It's the driving force behind everything we do. From the happiness of our customers to the fulfillment of our employees, this philosophy guides us in every aspect of our daily work.At Beliani, we cultivate a vibrant team spirit, where over 700 friendly and talented individuals tackle new challenges together every day.If you thrive on continuous growth, embrace challenges, and seek a dynamic work environment - seize the opportunity to shape the future of e-commerce with us today!The role: Telephone and e-mail service for Dutch speaking individual clientsPresenting Beliani products to our clientsChat servicePlanning shipmentsManaging the timely execution of orders and return shipments Handling customer service inquiries pre- and post-sale via phone, e-mail, and chatWhat do we expect from you?You are native / fluent in Dutch (min. C1)You have a communicative level of English (min. B1)Strong written and verbal communication skillsGood cultural knowledge of a given marketProficiency in Microsoft Office and Google Cloud SuiteAbility to work both in a team and independentlyAbility to work under pressure, multitask, and be a problem solver.What can you expect from us?Work from our office or possibility to remote workDiscount for purchases of furniture from our shopCompany partiesWork in an international environment within the Customer Service department in a fast-growing companyWork in a pleasant atmosphere within a great teamCareer and self-development opportunitiesTraining in all aspects of customer service - experience is therefore not essential