Lead and inspire a team to achieve their best performance while maintaining high standards of work;, Oversee the tracking and management of factoring operations, ensuring all data are clear, accurate, and up-to-date;, Support the team in meeting key performance targets (KPIs);, Coordinate external partners, monitor the performance of outsourced teams;, Collaborate with the ICT to improve workflows;, Act as the point of contact between the team and ICT, ensuring credit management processes are continuously optimized;, Insight into AI-driven solutions to explore how they can improve credit management/factoring operations.. Bachelor’s or Master’s Degree;, Proficiency in English (C1);, Knowledge of Italian (B2 level):, Strong leadership, team management and administrative abilities;, Excellent organizational and problem-solving skills;, Ability to communicate clearly and effectively with diverse teams;, Comfortable with using a range of software tools such as Excel;, Ability to handle multiple tasks and prioritize effectively.