Excellent command of both verbal and written English (C1), Previous experience dealing with a high volume of calls is preferable, Have a patient and calm telephone manner, Ability to work in a fast-paced environment, Be motivated to reach targets and meet daily SLAs, Willing to learn and increase knowledge base, Ability to adapt to change and increased volumes, Must be based in Wrocław area - you will be required to work in the office during onboarding period, hybrid working/home office arrangements available after onboarding process

sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, fruits, integration events, dental care, corporate sports team, retirement pension plan, corporate library, no dress code, video games at work, coffee / tea, drinks, leisure zone, birthday celebration, employee referral program, charity initiatives