Lead the AI-Driven Evolution of Groupon’s Global Engineering Platform

At Groupon, we're rebuilding our platform from the ground up—and AI is at the core of this transformation. We’re looking for a hands-on, strategic Engineering Manager to own our Observability and CI/CD disciplines, driving the next phase of our digital evolution. This is an opportunity to champion AI-first engineering practices and modernize mission-critical infrastructure for 300+ engineers worldwide.

🚀What You’ll Do

• Lead & Inspire: Build and mentor a high-performing, globally distributed team of CI/CD and Observability engineers (5-10 direct reports), coaching them in cutting-edge AI-assisted workflows and best practices.
• Modernize Core Infrastructure: Spearhead the migration from legacy platforms (Jenkins, ELK) to cloud-native solutions (GitHub Actions, Google Cloud Logging, GCP Prometheus/Grafana). Eliminate “straggler” pipelines and drive cost-efficient, reliable operations.
• AI-First Engineering: Operationalize AI tools (Claude Code, Copilot, ChatGPT, etc.) for everything from log analysis and incident summaries to automated infrastructure as code, making AI-augmented engineering a daily norm.
• Architect & Optimize: Oversee a hybrid tech stack (Kubernetes, Envoy, Terraform, GCP, AWS), ensuring platforms are fast, scalable, and “self-healing” via LLM integrations.
• Collaborate Globally: Act as a thought leader and cross-functional partner, advocating for AI-driven developer experience and collaborating with leaders in SRE, Product, and Cloud.
• Drive Transformation: Deliver strategic projects with tight deadlines and direct business impact, such as the Jenkins-to-GHA and ELK-to-GCP migrations, while maintaining a high standard of technical excellence and cost efficiency.

🤖The Stack & Tools:

• Cloud Platforms: Google Cloud Platform (GCP), AWS
• CI/CD: Jenkins, GitHub Actions
• Observability: ELK (Elastic, Logstash, Kibana), Prometheus, Grafana, GCP Native Logging, Thanos
• Infrastructure: Kubernetes, Docker, Terraform, Ansible
• Programming/Scripting: (Nice to have) Java, Golang, Typescript/Node (for pipeline/tooling), Bash
• Generative AI/Automation: Claude Code, GitHub Copilot, LLMs for log analysis & code generation

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. 💚Why Groupon?

• Drive real, high-visibility change at the heart of a company undergoing major transformation.
• Work on complex technical and operational challenges in a fast-paced, AI-first environment.
• Accelerate your impact—and your team’s—using industry-leading AI and automation tools.
• Influence engineering practices across a global platform impacting millions of users.