Project information:Location: Lublin / Katowice - hybrid work modelWorking hours: Mon-Sat 7-22 (8-hour shifts)Languages: English and FrenchType of employment: long-term contract of employment Responsibilities:End User supportIssue handling and escalationProvide IT serviceInstallation, configuration, and setup of IT systemsRequirements:Experience in IT SupportExperience in use of MS Windows and Office365Problem-solving skillsAnalytical skillsAbility to work independentlyMultitasking Nice to have:Knowledge of Microsoft: Server, Exchange, Azure, Office365We offer:Full-time job agreement based on employment contractFlexible working hours and hybrid modelMyBenefit platformPrivate medical careLife insuranceSodexo cardHoliday donations and christmas vouchersAn additional day off on your birthday