Requirements

Operating system

Windows

Our requirements

• University degree in technical writing, journalism, research, or similar.
• 1-3 years of experience in a relevant position.
• Excellent written and verbal English communication skills.
• Knowledge of SAP services and solutions.
• Experience using CMS and CCMS systems for documentation.
• Ability to write for both technical and end users.

Your responsibilities

• Identify areas of improvement of user guidance & usability in close collaboration with the development team.
• Document technical topics for the developer audience as well as user assistance documents for end users.
• Drive new user assistance approaches that effectively serve customers like (interactive) graphics, animated GIFs, how-to videos & social media content.
• Create user assistance deliverables in a development team that enable users to implement, configure, and use software applications.
• Participate in software & documentation testing.
• Define simple, consistent terminology that conforms to industry standards.
• Act as an advocate for an excellent user experience.