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EDM Specialist with German (F/M)

Air Liquide Polska Sp. z o.o.

Kraków
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • Be the central point of contact for employee HR inquiries across various channels (ticketing tool, Live Chat, phone).
  • Independently resolve a wide range of HR inquiries, leveraging your knowledge of policies, procedures, and internal resources.
  • Provide guidance and support to junior team members, fostering a collaborative learning environment.
  • Take ownership of complex employee issues, investigating them thoroughly and escalating to senior specialists when necessary.
  • Collaborate with subject matter experts (GPOs) to ensure accurate and timely resolution of complex employee concerns.
  • Identify knowledge gaps and recommend improvements to our knowledge base for enhanced self-service.
  • Proactively identify areas for process improvement and suggest solutions.
  • Generate reports on service delivery performance as required by management.
  • Manage employee data within Workday, ensuring accuracy and data integrity.
  • Perform data manipulation tasks within Workday to support HR processes (e.g., updating leave balances).
  • Provide support to other HR functions as needed, such as benefits, administration, and payroll.
  • Perform mass data uploads into the system.

Our requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred, but not a must).
  • Minimum of 1-2 years of experience in HR service delivery or a similar role.
  • Strong understanding of HR policies, procedures, and best practices.
  • Excellent communication and interpersonal skills, with the ability to coach and motivate a team.
  • Problem-solving and analytical skills with the ability to identify and resolve complex issues.
  • Strong organizational skills and the ability to work independently and collaboratively.
  • Proficiency in Microsoft Office Suite and experience with HR information systems like Workday.
  • Experience with mass uploads nice to have
  • Fluency in English and German / written and spoken.

What we offer

  • Work in an international company with an established market position

  • Stable employment conditions based on an employment contract through an external company

  • Additional 3 days of fully paid leave per calendar year

  • Attractive bonus

  • Necessary work tools and a comprehensive package of induction training

  • Opportunity to support additional initiatives organized by dedicated project teams

Wyświetlenia: 4
Opublikowana3 dni temu
Wygasaza 27 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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