Your responsibilities

• 🌴 Over 40 years ago, an idea was born in Hawaii, thanks to which today we don’t have to carry cash with us. For our client, the world's largest supplier of payment terminals, we are looking for
• German & Italian-speaking Customer Service Specialist. 💳
• What tasks are waiting for you:
• ✔️ Comprehensive customer service via e-mail and incoming calls (we don’t sell anything!) by applicable customer service standards.
• ✔️ Solving technical problems.
• ✔️ Achieving the quality goals of the project.

Our requirements

• ✔️ Excellent command of the German & Italian languages (C1) - both mandatory.
• ✔️ Very good command of English (B1).
• ✔️ Ability to solve simple technical problems,
• ✔️ Interpersonal skills: ability to work in a team, active listening, empathy, politeness,
• ✔️ Availability for a minimum 120-140 hours per month.

What we offer

• ✔️ Civil contract, at a rate of PLN 55-60 gross/h,​
• ✔️ Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.​
• ✔️ Training and mentoring that will fully prepare you for your daily tasks.​
• ✔️ Once you have stabilized your good results, you will be able to switch to remote work.​​
• ✔️ Being a part of a company that can boast of the Great Place To Work certificate, obtained based on positive employee opinions.