Your responsibilities

• Work collaboratively in a team environment to process client instructions accurately and within market deadlines.
• Repair and verify transactions in BBH systems, ensuring all items are completed on time.
• Participate in all steps of payment processing, including callbacks, and remain flexible to shift between tasks as needed.
• Research and resolve unclear or incomplete instructions, escalating issues when appropriate.
• Ensure all client deliverables are met in line with Funds Transfer procedures and controls.
• Respond professionally to inquiries from internal departments via email or phone, providing timely and accurate information.
• Adhere to firm policies and department procedures, especially those related to Funds Transfer.
• Promptly escalate any sensitive or risk-related issues to management.

Our requirements

• BA/BS degree or equivalent work experience.
• English C1.
• Demonstrated PC skills.
• Ability to identify, escalate and resolve a problem.
• Ability to communicate professionally through effective verbal and written skills.
• Ability to work in a team environment.
• Ability to meet deadlines and work under pressure.
• Ability to multi-task.
• Professional client service skills.
• Good with numbers.

What we offer

• To onboard effectively and network with your team you will be asked to work on hybrid work model during the 3-month probation period (3 days per week in the office) and transition to fully remote work afterwards.

• Transportation Allowance: company-covered taxi costs for return travel from the office during probation period on hybrid work schedule.

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance.

• Private medical care.

• Life Insurance.

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support.

• Wellbeing Program.

• Online Social Fund benefit platform.

• Social, sport and integration events.

• Onboarding Program for new hires.