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Floor Manager

COS (H&M Group)

Warszawa
Praca stacjonarna
Umowa o pracę
Umowa o pracę
🏢 Praca stacjonarna
Pełny etat

Your responsibilities

  • Offering customers a high level of service through styling advice, product knowledge and store experience
  • Analysing selling information and working with the store manager to maximise the sales performance of your department
  • Leading a team of sales assistants to achieve excellent standards of service
  • Supporting recruitment and ensuring induction and training of new starters is carried out
  • Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
  • Overseeing store operations
  • Being a brand ambassador and providing the best experience for our customers
  • Stepping into the role of Store Manager in their absence

Our requirements

  • You understand what makes a great customer experience
  • Prior retail or customer-facing experience
  • Fluent in English and Polish languages
  • You enjoy creating a positive work environment and leading a team
  • You are results-focused & enjoy multitasking
  • You enjoy developing yourself & others
  • You contribute to building a well-functioning team and embrace different points of view
  • You stay up to date with the latest trends/customer needs/competitor activity and put forward ideas on how to maximise selling and the customer experience
  • You support others to grow by giving constructive feedback
  • You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
  • You are able to prioritise efficiently and adapt to sudden changes
  • You communicate clearly & concisely, actively listening to other perspectives
  • You see opportunities to improve everyday processes
  • Experience in driving sales through others

What we offer

  • We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

  • In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Wyświetlenia: 3
Opublikowana7 miesięcy temu
Wygasa7 miesięcy temu
Rodzaj umowyUmowa o pracę
Tryb pracyPraca stacjonarna
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