Must have

• Stakeholder management

• Ability to translate technology strategy

• development of business cases

• English

Requirements description

• Proven track record (5+ years) in technology vendor management role within the financial services industry
• Strong understanding of Technology landscape, industry and operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and make

data-driven decisions to drive business outcome

• Ability to translate technology strategy and align with vendors accordingly

• Strong stakeholder management capability and excellent communication at all levels of seniority

• Experience in development of business cases, initiative execution, and benefits realisation

• Deep financial and commercial awareness

• Contract knowledge and able to design contracts to meet the requirements of the business

Offer description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The Chief Technology Office (CTO) manages IT services and infrastructure critical for HSBC employees and

customers, such as compute platforms, storage, database, data centers, voice, video and data networks,

infrastructure security, cloud hosted infrastructure, contact centre and end user services such as collaboration and

workspace technologies.

The role will be responsible for working across CTO Areas to lead operations management support in vendor

management and executing initiatives which deliver strategic objectives.

What we offer

• Competitive salary

• Annual performance-based bonus

• Additional bonuses for recognition awards

• Multisport card

• Private medical care

• Life insurance

• One-time reimbursement of home office set-up (up to 800 PLN).

• Corporate parties & events

• CSR initiatives

• Financial support with trainings and education

• Nursery discounts

• Social fund

• Flexible working hours

• Free parking

Your responsibilities

1. Work closely with Global Area Leads, Heads of Operations Management, Procurement, Cost and Contract
2. Managers and wider teams/stakeholders to deliver common objectives in 3 rd party space
3. Ensure renewals/pipeline is managed with sufficient time to scrutinise and/or make changes
4. Analyse options and support the development of Business Cases
5. Review existing contracts – assess SLA’s and other T&C’s to ensure vendor service is meetingrequirements
6. Process improvement across the end-to-end pipeline management and reviews through to approvals

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