Requirements

Expected technologies

Jira

Confluence

BPMN

Our requirements

• University degree in Business Informatics, Engineering, or a related field, or equivalent professional experience.
• Proven experience in process analysis, modeling (e.g., BPMN), and automation (e.g., RPA, scripting).
• Good knowledge of IP networks or a strong willingness to learn.
• Experience in managing complex, cross-functional projects.
• experience in process and workflow optimization and automation.
• Strong understanding of digital tools, platforms, and transformation methodologies.
• Familiarity with agile working methods and tools such as JIRA and Confluence.
• Excellent communication and consulting skills to engage with diverse stakeholders.
• Knowledge of AI technologies (e.g., ASR, TTS, NLP, image recognition …) and their integration into processes and products.
• Ability to develop holistic views of complex subjects, considering technical, business, customer, and regulatory aspects.
• Fluent in English; German is a plus but not mandatory.
• Willingness to travel occasionally (approximately 1–2 times per year) , primarily to Germany.
• A proactive mindset with a passion for innovation and continuous improvement.

Your responsibilities

• As a Digitalization Expert, you will play a key role in shaping and accelerating our digital transformation. Your main tasks include:
• Identifying and selecting relevant digitalization trends and concepts, preparing decision templates, and driving implementation.
• Proactively identifying new automation opportunities and developing corresponding use cases.
• Designing solutions for particularly challenging automation scenarios and conducting both quantitative and qualitative evaluations of digitalization initiatives.
• Analyzing, modeling, optimizing, and automating business processes, with a focus on international IP units.
• Driving the digitalization of Plan & Rollout processes and workflows.
• Designing and implementing the digital strategy—from strategic planning to operational execution.
• Ensuring quality assurance and monitoring during rollout phases.
• Identifying and evaluating digital and disruptive business models.
• Developing and implementing concepts for a holistic end-to-end (E2E) process map, including all interfaces.
• Acting as a multiplier, consultant, and point of contact for all topics related to digitalization.
• Ensuring knowledge transfer and fostering digital progress across teams and stakeholders.
• Managing complex digitalization projects across multiple teams and domains.
• Documenting and tracking progress using tools like JIRA and Confluence.