Requirements

Optional technologies

ServiceNow

Jira

Zendesk

Our requirements

• have at least 3 years of experience as a business application owner, driving collaboration with many different stakeholders
• have at least 3 years of experience in complex IT Project Management and business analysis
• have previous experience with ITSM systems (i.e. ServiceNow, JIRA, Zendesk)
• can back up the recommended solutions with solid data - every strategic decision is “data based” and we’re defining a set of KPIs for each decision
• can identify problems and propose effective solutions
• enjoy working in an Agile team environment and have very good communication skills
• are self-starters and can show initiative and effectively prioritise tasks
• can communicate in Polish (C1) and English (B2+).

Your responsibilities

• taking full business ownership of Slack, our main communication tool, to ensure its effective management and continuous improvement.
• taking ownership of designated communication tools within the Application Catalog, ensuring they meet user needs and company standards for workstation software.
• lead and execute IT projects from conception to completion, including defining roadmaps, resource planning, risk analysis and stakeholder management.
• work independently and effectively engage with business stakeholders.
• conduct business analysis to identify needs and propose effective solutions.
• collaborate with international stakeholders in Polish and English.
• translate internal client requirements into specific IT solutions and coordinate with multiple teams.