5+ years of experience in IT systems administration, with at least 3 years in senior-level Microsoft 365 administration.
Proven hands-on expertise with Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory.
Strong PowerShell scripting skills aimed at automation and process improvement.
Solid understanding of Microsoft 365 security, compliance, and governance frameworks.
Experience in hybrid environments (on-prem Exchange, Active Directory) and familiarity with migration scenarios.
Excellent analytical, troubleshooting, and problem-solving abilities.
Strong communication skills with the ability to work effectively in an international, cross-functional team.
Additional experience with tools such as SCCM, Intune, VMware, or Ansible is considered an asset.
Your responsibilities
Lead the administration, optimization, and lifecycle management of the Microsoft 365 environment, including Exchange Online, SharePoint Online, Teams, OneDrive, and related security/compliance tools.
Manage Azure Active Directory, security groups, conditional access policies, and identity governance.
Develop and maintain automation scripts using PowerShell to streamline administration and improve operational efficiency.
Act as the primary escalation point for complex M365-related incidents and service requests, providing expert-level troubleshooting and resolution.
Oversee Microsoft 365 tenant health, licensing, capacity, and performance, ensuring availability and compliance with business requirements.
Implement best practices for governance, data protection, retention, and information security within the M365 platform.
Collaborate with global IT teams, security teams, and external vendors to plan, execute, and monitor platform upgrades, migrations, and integrations.
Maintain clear technical documentation, including architecture diagrams, operational procedures, and configuration baselines.
Conduct regular reviews of emerging M365 features and recommend adoption strategies to enhance collaboration, productivity, and security.
Provide mentorship and guidance to junior administrators and support teams.