Requirements

Expected technologies

AWS

Jira

Confluence

Our requirements

• Expert on mission critical Identify Management infrastructure components such as ForgeRock Suite (DS, AM, IDM) and Web/mobile authentication and authorization disciplines on a global scale. Fluent on multi-master topologies, replication and configuration management of Directory and Identity Management Technologies.
• Deep technical expertise on LDAP(S), HTTP (S), SSL_TLS, Kerberos, SAML, JWT protocols and technologies as well as Linux and Unix. Experience in Shell/PERL/Python and DevOps technologies (Git, Jenkins, Nexus, ..).
• Experience in providing production support and troubleshooting LDAP issues as well as providing solutions and engaging vendors.
• Experience on Product lifecycle management – patching, technology currency.
• Working knowledge of multiple middleware disciplines (Web Servers, Application Servers, Messaging and Application Lifecycle Management) as well as Load Balancers and proxy services and technologies. Understanding of Cloud technologies (AWS, GCP) and Containers is desirable.
• Excellent communication skills with ability to describe complex technical scenarios in a concise manner, both verbally and written, and articulating the content depending on the audience. Ability to work within international environment, and across cultures. Good analytical skills.
• Interpersonal and organizational skills. Ability to work independently, take responsibility for variety of tasks and be a self-learner. Pro-activeness, punctuality, confident and delivery focused, team player and adaptable to change. Ability to work under time and stress pressure.

Your responsibilities

• Work with ForgeRock Directory Services, including Multi Master replication Setup, Configuration, Schema, Password Policies, Access Control lists and Uniqueness enforcement and provide technical guidance, Level 2 and 3 support for ForgeRock Product Directory Services.
• Work with SSL certificates (LDAPs), renewals and support middleware application configurations.
• Develop and deploy the scripts required for day-to-day operations and automation of the same using DevOps tools.
• Patching/Deployment of the Directory Services using Containerized solution, using DevOps tools; drive deployment consistency by providing automation and configuration management services to the products.
• Work with AWS cloud and Internal Kubernetes containers.
• Troubleshoot the application user issues using error logs, LDAP error codes, application logs and provide the solution, join and support the crisis calls across the global regions as necessary and weekend L3 supports.
• Work with JIRA/Confluence tools for the Service Desk tickets and documentation, produce documentation to allow other engineers to use the solution and enhance it as necessary.
• Engineer global scale Application Identity Management solutions supporting tens of millions of users and entries and across business units and geographies.