Travel Advisor with Russian Expertise

Obsługa klienta

Zabrska 19, Katowice

Concentrix CVG International

Pełny etat

UoP

Specjalista / Mid

Praca stacjonarna

Wymagane umiejętności

customer service

Opis stanowiska

Job description:

1. Connecting Across Channels: Engage with adventurers via phone, chat, and email, making every interaction a step into their next great story. Whether inbound or outbound, your communication will be the bridge between dreams and reality.
2. Delivering Exceptional Experiences: Your proactive, patient approach will make each customer feel heard and valued, as you weave their travel tales with care and precision.
3. Guarding Trust: Safeguard sensitive information with professionalism, ensuring trust is the cornerstone of every interaction.
4. Collaborative Excellence: Join a dynamic team, where passion meets purpose, and together, strive to deliver outstanding customer experiences.

Requirements:

1. Linguistic Fluency: With Russian at C1 and English at B2, you will navigate daily conversations with ease, turning language into a tool for adventure.
2. Positive Energy: Your genuine desire to help others will shine through, creating memorable experiences.
3. Flexible Spirit: Embrace the adventure of working flexible hours, including weekends and holidays.
4. Office Enthusiasm: Thrive in our modern Katowice office, where inspiration and a supportive team surround you.

We offer:

1. Stability & Benefits: A solid foundation of full-time employment with competitive perks awaits you.
2. Dynamic Workspace: Our vibrant Katowice office is your launchpad, equipped for success and growth.
3. Comprehensive Training: Dive into hands-on training, preparing you for every customer interaction.
4. Supportive Team: Join an international family that values your contribution and fosters your professional development.

Growth Opportunities: Climb the career ladder or explore new roles within the company. We believe in nurturing talent from within.

Oferta dodana: 12.08.2025

Poznaj pracodawcę

Concentrix CVG International

W Concentrix pomagamy inaczej spojrzeć na wyzwania Customer Experience, aby tworzyć innowacyjne rozwiązania, które zapewniają wyjątkowe doświadczenia i zwiększają wydajność.

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