About the project

• We are looking for a Senior AI Data Engineer to join an exciting project for our client in the telecommunications sector. This is a Technical Leader role, ideal for someone passionate about AI innovation and eager to shape the future of customer care platforms.

Your responsibilities

• Lead the development and implementation of AI-powered features for a Customer Care platform.
• Design and deploy Machine Learning and NLP models to automate customer inquiries.
• Collaborate with DevOps and cloud architects to ensure a high-performance, scalable, and secure Azure-based architecture.
• Optimize AI models to enhance customer experience.
• Integrate Conversational AI, chatbots, and language models into the platform.
• Evaluate emerging technologies and best practices in Artificial Intelligence.
• Mentor and guide a team of AI/ML developers.

Our requirements

• Degree in Computer Science, Data Science, Artificial Intelligence, or a related field.
• Several years of experience in AI and Machine Learning development, preferably in Customer Care solutions.
• Strong proficiency in Python and NLP frameworks.
• Hands-on experience with Azure AI services (e.g., Azure Machine Learning, Cognitive Services, Bot Services).
• Solid understanding of cloud architectures and microservices on Azure.
• Experience with CI/CD pipelines and MLOps.
• Excellent leadership and communication skills.
• Analytical mindset with strong problem-solving abilities.
• Polish and English at a minimum B2 level.

Technologies we use

What we offer

• Flexible working hours

• Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities

• A cafeteria system that allows employees to personalize benefits by choosing from a variety of options

• Generous referral bonuses, offering up to PLN6,000 for referring specialists