Your responsibilities

• Upon request from management and/or customers, internal and external, review disputes that will likely lead to credit issuance.
• Lead in the Coordination/collaboration with both internal & external customers to research & resolve billing/invoicing issues.
• Generate reporting along with the creation of ad-hoc analysis to ensure accuracy of credits being requested/issued.
• Communicate effectively with all parties, as needed, to ensure proper resolution may be achieved for instances that led to the need of issuing credits.
• Upon completion of analysis/review of all credit requests, ensure all supporting documentation is properly saved and stored per company guidelines as well as entered into accounting system completely and accurately.
• Assist with month-end closing and all billing audits, as needed.
• Assist with Inbound/Outbound phone queues for billing department, as needed.
• Provide support to other projects as necessary.

Our requirements

• Good working knowledge of accounting principles.
• Strong problem solving and analytical skills.
• Good organizational, written, and verbal communication skills.
• Strong interpersonal skills.
• Ability to work individually and within a team effectively.
• Exceptional Customer Service and follow up skills for both internal and external customers.
• Strong data entry skills with attention to detail.
• Good computer skills (Outlook, Word, and Excel).
• Proactive and results orientedAbility to navigate multiple programs and multitask with interruptions.

What we offer

• Private Medical Care.

• Edenred card.

• Lunch Vouchers.

• Paid Lunch Break (30 minutes).

• Social Fund (Holiday Allowance, Glasses Voucher) .

• Bonus Plans.

• Group Life Insurance.

• Career Path & Opportunities to Grow.

• Professional Training.