Your responsibilities

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
• Performing validation by calling if required;
• Using a variety of online sources in various languages.

Our requirements

• Fluent Swedish & English (at least B2);
• Willingness to work in a shift-based work schedule (24/7);
• Work experience of 0-2 years;
• Good understanding of all forms of public transport;
• Researching skills;
• Good communication skills and attention to detail;
• Incident management experience will be a great asset.

What we offer

• Opportunity to be part of a global organization focused on development;

• Open-minded and multinational environment;

• Training & development opportunities including language courses;

• Professional development and a clear career path,

• Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits.