Your responsibilities

• HR (People and Culture) Generalist – Hybrid (1-day WFH, 4 days in the office)
• This is a fantastic opportunity for an experienced HR (People and Culture) Generalist to join our TTEC team in Poland, delivering a best-in-class employee experience.
• Your role as HR (People and Culture) Generalist will be far from one-dimensional; you will be switched on, hardworking and ambitious. You will be responsible for ensuring accurate administration, implementing new initiatives around culture and performance, and managing the day-to-day operations.
• As a person you get enjoyment and satisfaction out of making things run smoothly and ‘making things happen’. This is a hands-on role. You will be involved with many different departments of the business, have conflicting priorities and excellent organization and diplomacy skills. You must be comfortable working in a constantly moving and changing environment.
• The HR (People and Culture) Generalist will work with many different teams to include, recruitment, legal, compensation & benefits, payroll, operations and training & development.
• Your goal is to ensure that we deliver great employee experience and support our managers on this journey. You will be ensuring things run smoothly and effectively to deliver maximum value to the organization as a whole. In return we offer career development, reward and recognition and an ability to grow your skills and knowledge.
• Responsibilities:
• · Support the business on people matters.
• · Maintain compliance with local employment and benefits laws and regulations.
• · Assist in the development and implementation of our policies.
• · Coach and guide Managers on our Policies and procedures and best practice.
• · Deliver inductions to new hires for all clients in Poland.
• · Ensure the timely and accurate update of employee data.
• · Support monthly payroll administration.

Our requirements

• Ensure confidentiality in all matters.
• · Ability to work on your own initiative and plan your own priorities daily.
• · Collaborative and always represent the team and function professionally.
• · Approaches matter calmly and objectively.
• · Open, honest, and empathetic manner when dealing with people.
• · Strong attention to detail and desire to follow procedures.
• · High customer service orientation.
• · Acts at pace and is direct but respectful in communications.
• To succeed in this role you will need:
• · Min one years’ experience working within a HR Team
• · Experience of using a HR systems and MS Office
• · Experience in solving HR issues.
• · Experience in Employment Relations would be a BIG advantage but not essential.
• · Be seen as a trusted advisor to leaders and employees on ALL people matters.
• · Excellent communication skills.

What we offer

• Fun and energetic team to work with

• · Dedication to your career growth and professional development.

• · Actively diverse and inclusive culture.

• · A lively and supportive culture living the company values.

• · And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect.