Your responsibilities

• Manage and collect all outstanding receivables on assigned accounts, ensuring timely payment processing.
• Proactively contact clients to follow up on overdue invoices, investigate payment delays, and provide explanations or resolutions.
• Generate and send statements, dunning letters, and follow-up notifications to customers as per the collection strategy.
• Reconcile customer accounts and statements, ensuring accuracy and alignment with financial records.
• Process and apply incoming payments (bank transfers, checks, credit card payments) to customer accounts in a timely and accurate manner.
• Match cash receipts to outstanding invoices, ensuring proper allocation and reconciliation.
• Investigate and resolve unidentified, misapplied, or unapplied payments, liaising with internal teams and customers as needed.
• Process intercompany billing and manual third-party billing, ensuring accuracy and compliance with financial policies.
• Identify, investigate, and resolve disputes related to payments, invoices, or credit notes, escalating complex issues to the appropriate department.
• Prepare and analyze aging reports, highlighting trends and overdue accounts for management review.
• Book specific reserve proposals, ensuring appropriate financial provisions for outstanding receivables.
• Perform monthly reconciliations of customer accounts to ensure alignment with the general ledger.
• Participate in month-end closing activities, ensuring all receivables-related transactions are accurately recorded.
• Assist in the preparation of financial reports and analysis, supporting business decisions and financial forecasting.
• Ensure compliance with corporate policies, financial regulations, and internal controls related to AR processes.
• Continuously seek process improvements, leveraging automation and best practices to enhance efficiency in AR operations.
• Respond to queries from both internal and external stakeholders, providing timely and accurate information.

Our requirements

• Degree in Finance, Accounting, or Business Administration.
• Minimum 2-3 years of professional experience in Accounts Receivable (O2C cycle), billing, cash collection and cash application.
• Experience in accounting systems (SAP or SAP S/4HANA) for billing, collections, and cash application.
• Strong MS Office skills, especially in Excel, for data analysis, reconciliation, and reporting.
• Methodical approach with a keen eye for accuracy, consistency, and data integrity.
• Excellent command of spoken and written English. Knowledge of French or Spanish is an advantage.
• Strong customer-facing and relationship management skills, with the ability to handle escalations professionally.
• Problem-solving and analytical mindset, capable of identifying, explaining, and resolving payment discrepancies efficiently.
• Ability to work both independently and collaboratively within a team-oriented environment.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Ability to meet deadlines under pressure, ensuring timely collections and accurate financial reporting.
• Proactive approach to continuous improvement, identifying areas to enhance efficiency in AR and cash application processes.

What we offer

• Training, professional development and continuous improvement of qualifications

• Company contribution to training materials costs, and paid time off to attend professional exams

• Private medical care (possibility to add family, partners)

• Paid awards, recommendations and referral programs

• Additional Social benefits such as movie nights & Christmas gifts

• Relocation support and contribution

• Life insurance

• Multisport card

• Edenred voucher

• Flexible working hours

• Possibility to work from home and work from the office

• Work in an international and dynamic company

• Everyday contact with foreign languages

• Friendly working atmosphere

• Fruity Thursdays, coffee, tea, tickets to theatre & cinema, integration events etc.