Your responsibilities

• Support the business receivables by reviewing old balances on the accounts and investigating.
• Ensure that fraud risk, credit risk, and trade compliance risks associated with both new customers and the existing customer portfolio are effectively managed in accordance with business specifications.
• Identify, continuously monitor, and communicate risks to relevant stakeholders, taking appropriate actions to resolve issues.
• Compile, analyse, and interpret information to facilitate the approval of credit facilities or to make onward recommendations.
• Recommend process improvements and support the credit management team with new/changed processes.
• Ensure compliance with company Credit Management Policy and DOAM.
• Review orders on hold and release where possible.
• Manage cases for allocated ledger, handling internal and external queries in a timely manner.
• Provide support to others in the Credit Control team including incoming cases, held orders, absence cover, and any ad hoc duties.

Our requirements

• Fluent English language both spoken & written.
• Ability to communicate in writing and orally in French
• Credit control experience gained in a B2B environment.
• Resilience and ability to adapt in an environment moving towards new strategic ways of working.
• Experience dealing with multiple-currencies.
• Understanding of how a sales ledger and its transactions work and their impact on the wider business.
• Capability to communicate confidently & professionally at all levels within a diverse audience.
• Ability to prioritise own workload and that of other team members when providing cover.
• Good analytical and problem-solving skills.
• Good standard of IT literacy, experience of using cloud-based CRM platforms an advantage.

Optional

• Knowledge of cloud-based CRM platforms.

What we offer

• Multinational environment

• Professional initial and development trainings

• Bike parking