Business QA Lead

HSBC Service Delivery (Polska) Sp. z o.o.

Kraków, Dębniki
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat
Jira
Confluence

About the project

  • The Business QA Lead role will be embedded within cross functional teams from the Business QA discipline, the role will be responsible and accountable within the Pod/team for the QA and test activities in relation to exploring the software from both a technical and customer perspective to ensure maximum quality is achieved. This will include leading coordinating QA and test activities within the Pod, defining the testing to be done, providing any required metrics, and collaborating with other members of the cross functional team participating in the sizing and planning of sprint deliverables. This includes contributing to the definition of requirements from a QA & Test perspective, following the Behaviour Driven Development methodology and will require collaboration with other stakeholders inside and outside of HDS to ensure the quality of the deliverable to our customers.

Your responsibilities

  • Identify and raise concerns for any future/forward planning tasks e.g. resource constraints, downtime, late delivery etc.
  • Provide estimates for the small/medium task within project delivery
  • Actively involvement into project requirements to project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
  • Own and progress the resolution of day to day issues that may block progress e.g. blocking defects / environment issues
  • Pre-empt and resolve potential issues that may impact future delivery e.g. resource constraints, downtime, late delivery etc
  • Provide estimates for medium /large projects incorporating all appropriate test phases for your delivery e.g. functional & non functional, escalating and reporting to manager
  • Review and validate estimates provided by coordinator where appropriate, challenging any concerns
  • Effective use of resource on your project
  • Use informed and considered decisions to drive implementation of improvements to make delivery more efficient saving time and/or money e.g. automation & reuse of test artefacts
  • Ensure project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phases
  • Define correct ways of working and ensure filtered through to the team and they have appropriate support to adopt

Our requirements

  • Excellent knowledge of the testing process, digital channels, and customer expectations.
  • Excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
  • Excellent knowledge of the Agile development methodology and experience of working using these techniques.
  • Working knowledge of test tools such as Jira and Confluence.
  • ISTQB qualification.
  • Pragmatic decision-making skills, with the ability to make clear judgments based on a range of factors, e.g. risk, customer experience and people to determine the implications and make recommendations as needed.
  • Past working experience in a relevant role, i.e. Exploratory Quality Assurance (QA) Tester / Test Coordinator is desirable but not essential
  • People leadership experience - motivating and inspiring others to excel.

Technologies we use

What we offer

  • Competitive salary.

  • Annual performance-based bonus.

  • Additional bonuses for recognition awards.

  • Multisport card.

  • Private medical care.

  • Life insurance.

  • One-time reimbursement of home office set-up (up to 800 PLN).

  • Corporate parties & events.

  • CSR initiatives.

  • Nursery discounts.

  • Financial support with trainings and education.

  • Social fund.

  • Flexible working hours.

  • Free parking.

Views: 3
Published2 days ago
Expiresin 18 days
Type of contractUmowa o pracę
Work modePraca hybrydowa
Source
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