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Business Systems Support Specialist

Herbalife GBSC Krakow

Kraków, Podgórze Duchackie
Praca hybrydowa
Umowa o pracę
Umowa o pracę
🏠 Praca hybrydowa
Pełny etat

Your responsibilities

  • Provide hands-on support and troubleshoot system issues reported.
  • Apply broad knowledge to identify and resolve core problems.
  • Gather requirements and define the scope of change with business users.
  • Demonstrate proactiveness in offering advice on process improvements, technical solutions, and innovations.
  • Verify the feasibility of business users' requests based on existing technical systems and data structures.
  • Represent business partners on projects and initiatives, advocate business priorities and compliance.
  • Support technology projects by coordinating user testing and providing status reports.
  • Identify potential risks for projects in scope, propose measures to mitigate these risks, and communicate them timely to relevant stakeholders.
  • Collaborate with business users, developers, and the management team.
  • Support other tasks and projects as requested by the line manager.

Our requirements

  • Over 3 years of experience in collecting and validating business requirements.
  • Over 3 years’ experience in maintenance of Oracle Finance Applications.
  • More than 3 years of experience in international projects.
  • Proven experience in working as a Subject Matter Expert (SME) and individual contributor.
  • Strong functional knowledge of Oracle Finance modules (Receivables, Payables, Intercompany, Fixed Assets, Cash Management, and General Ledger) in EBS/Cloud.
  • Good understanding of financial processes (P2P, O2C, R2R).
  • Solid knowledge of the project life cycle and the roles of project participants.
  • System Troubleshooting: Ability to provide hands-on support and troubleshoot system issues reported globally.
  • Functional skills: Collecting business requirements on how and why. Conducting functional testing and supporting user testing for system enhancements.
  • Data Structures and Systems: Verifying the feasibility of business users' requests based on existing technical systems and data structures.
  • Ability to work independently and set priorities based on business needs
  • Fluency in English, both spoken and written
  • Strong communication and customer service skills
  • Ability to collaborate across cross-functional teams
  • Ownership and problem-solving mindset, with a focus on identifying improvement opportunities and suggesting alternative solutions
  • Experience with SharePoint Online, PowerApps, PowerAutomate, Power BI, or Oracle Fusion (nice to have)
  • Bachelor’s degree in Business Administration, Information Technology, or a related field

What we offer

  • Luxmed VIP package sponsored by the company.

  • Mybenefit System (Kafeteria or Multisport Card).

  • Life and Health Insurance.

  • Extra hours off - wellness hours 15h per year.

  • Hybrid work - 3 days in the office / 2 days from home.

  • Annual bonus + Easter, Christmas & Vacation bonuses.

  • Personal development opportunities and access to online training environments like free access to the LinkedIn Learning platform.

  • Unlimited access to company products in the kitchen + up to 50% discount to purchase the products.

  • Free parking slots - first come first served via company application.

  • Family and entertainment events like Santa Clause and Children's Day.

  • Possibility to shape our company through CI activities & programs.

Wyświetlenia: 7
Opublikowana2 dni temu
Wygasaza 28 dni
Rodzaj umowyUmowa o pracę
Tryb pracyPraca hybrydowa
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