Coffee Market Expert with Czech or Slovak

Katowice

Are you passionate about creating memorable customer experiences? Do you enjoy solving problems and connecting with people from around the world? We are a leading company in the global coffee machine market, dedicated to delivering the perfect coffee experience to our customers. Now, we’re looking for a talented Customer Support Expert to join our team in Katowice and help us tell the story of our brand’s excellence!

What you'll do:

• Engage with customers to understand their needs and provide exceptional support
• Troubleshoot technical issues with our coffee machines, ensuring quick and effective solutions
• Act as a storyteller, sharing our brand’s values and building strong relationships with clients
• Collaborate with international teams and contribute to improving customer satisfaction

What we expect:

• Fluency in Czech or Slovak (C1 level) and English (B2 level)
• Openness and willingness to understand and meet customer needs
• Strong troubleshooting skills and technical attitude
• Excellent communication and interpersonal abilities
• A positive attitude and passion for delivering outstanding service

Why join us?

• You don't have to worry about stable employment – you receive an employment contract or civil contract from the very beginning - as you wish
• Be part of a global leader in coffee technology
• Work in a dynamic and multicultural environment
• Grow your skills and develop your career with a passionate team
• Enjoy a friendly atmosphere and support your professional journey

If you’re ready to craft stories of satisfaction and be the voice of a brand loved worldwide, we’d love to hear from you!

Apply now and become a key part of our coffee story!

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