Must have

• B2B/B2C Sales

• CRM

• Product strategy

• GTM

• Ukrainian (Fluent)

• English (B2)

Requirements description

• 3+ years of experience in B2B/B2C sales, with a solid understanding of product-based business models;
• Confident in leading product demos, persuasive, and skilled at handling objections;
• English level of B2 or higher;
• Experienced with CRM systems (HubSpot or similar), capable of setting up and automating workflows;
• You are proactive, responsible, and results-driven.

Would be a plus:

• Experience in product companies;
• Understanding the collaboration dynamics between sales, marketing, and product teams;
• Ability to lead calls, launch initiatives, and take ownership of processes;
• Experience in building or managing a sales team.

Offer description

Genesis is an international IT company that provides a full range of services. Over 1,500 people across five countries build products used by more than 200 million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of over 15 companies and an investment fund.

EverHelp is a company within the Genesis ecosystem. We are a team of professionals building an outsourced customer support service for multiple clients worldwide at an accelerating pace. Founded in 2021, EverHelp has grown by 82% over the past year. Our team remains safe, we’ve preserved all jobs, and continue to grow while maintaining a Retention Rate of no less than 90%.

Our values and position:

• We stand against war and unjustified aggression.
• We evacuated our team members and their families from active combat zones, supported them in finding housing, and provided financial aid.
• We equipped our team with mobile stations and power banks to stay connected.
• We continue to operate steadily for the future of Ukraine.

We are currently looking for a Sales Manager to actively grow our new product aimed at automating Customer Support operations.

Why join EverHelp:

• The opportunity to be part of a Ukrainian company and contribute to the country's economy;
• 20+ days of vacation and unlimited sick leave;
• Health insurance, 10 additional healthcare days off for recovery, access to a corporate doctor and psychologist;
• Continuous learning and development (compensation for conferences, webinars, and professional courses);
• Hybrid work model - work from our Kyiv or Lviv offices (with free breakfasts and lunches) or fully remotely;
• A professional team willing to share expertise, internal communities, and team-building activities;
• Corporate discounts on gym memberships and a wide range of non-sport-related services.

Your responsibilities

1. Conducting product demos for potential clients (B2B segment) and driving deals to close;
2. Actively contributing to the development and execution of the go-to-market (GTM) strategy;
3. Collaborating closely with marketing, outbound, and product teams to meet sales goals;
4. Collecting and passing client feedback to the product team for continuous improvement;
5. Analyzing and optimizing the sales funnel and processes;
6. Playing a key role in building the sales department.