C2C BUSINESS TRANSFORMATION MANAGER

C2C BUSINESS TRANSFORMATION MANAGER

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

As an integral part of Capgemini’s Finance Powered by Intelligent Automation Consulting (FPIA) Team, you will help guide our Clients towards large-scale transformations using automation and technology solutions at the very forefront of innovation in C2C area. You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects.

YOUR TASKS

• Participate (or lead if less complex) in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients
• Participate (or lead if less complex) in the projects that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar
• Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking, ESOAR, 5 Senses of Intelligent Automation) to the area of expertise for the continuous improvement and transformation purposes
• Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise
• Act as a Stream Lead or Project Lead (for less complex projects), having full accountability for high quality deliverables with minimum guidance. Bear the full accountability for all project deliverables, as well as own personally certain project deliverables that could be related to documentation of identified process challenges, potential improvements and benefits, report out, or business cases. Conduct Quality Assurance on the deliverables developed by junior team members. Manage and coach the other members of the project team
• Analyze data and information received from Client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey
• Under limited supervision and guidance of project manager - make convincing presentations and put own ideas forward to Client. Challenge conventional views and present ideas persuasively to resolve conflict and gain buy-in/steer others to achieve specific outcomes
• Organize and facilitate client meetings within own business area, driving towards consensus and agreement of all stakeholders
• Actively support development of transformational assets and methods; contribute to product development in his/her area of expertise. Identify new product opportunities and work towards its design
• When requested, actively engage on pursuits, bids, and up-sell opportunities developing impactful content and demonstrating commercial awareness/acumen

YOUR PROFILE

• Proven experience in finance transformation (at least 9 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash) with very good understanding of GBS/SSC/BPO operating models
• Experience in process design and documentation preparation
• Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness
• Continuous Improvement, Client value and Innovation mindset with proven benefits delivered
• Ability to articulate the business case for change / implementation of recommended solution
• Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings)
• Experience in facilitating workshops and meetings
• Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle
• Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies  (Blackline, High Radius, Sarala SaaS Platforms, RPA, Intelligent Automation solutions)
• Fluent spoken and written English

WHAT YOU’LL LOVE ABOUT WORKING HERE?

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform,  Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details

YOUR DEVELOPMENT PATH

You will start your career with an onboarding plan where you’ll learn the basics. As you gain experience, you can get promoted or change your role internally, choosing from various job positions in areas such as finance, project management, customer care, IT, and more.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

Apply now!

Atmosphere

At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology. We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.