Job description

About the Role:

We are seeking a dedicated and highly skilled Changepoint Application Specialist to oversee the maintenance, support, and evolution of the Changepoint SaaS solution. The role demands a proactive and organized individual who can manage operational responsibilities, serve as the primary connection to business users, and lead transformation initiatives.

Key Responsibilities:

• Provide end-user support for the Changepoint application and maintain close collaboration with the SaaS partner to ensure smooth operations.
• Ensure timely and accurate execution of monthly financial closures, maintaining high service standards.
• Act as the main point of contact for business stakeholders, addressing their needs and concerns effectively.
• Manage transformation projects including product upgrades, reporting improvements, new feature implementations, and scope extensions.
• Oversee the system architecture, its landscape, and dependencies.
• Monitor service indicators and dashboards to ensure optimal performance.
• Manage and maintain the data warehouse (transitioning from SAP BI to Cognos, PowerBI).

Essential Skills and Qualifications:

• Strong analytical skills and an IT technical background.
• Experience in operational roles for IT applications.
• Well-developed communication skills, with the ability to convey technical information clearly and actively listen to stakeholders.
• Self-organized, structured, and decisive in a fast-paced environment.
• Fluency in English;
• Fluency in French.

Technical Skill:

• Generic knowledge on IT architecture
• MS Excel
• Power Query

Soft Skills:

• Proactive problem-solving mindset.
• Strong organizational abilities.
• Collaborative approach to working with diverse teams and stakeholders.