IT Support/ Service Desk

Support

-, Warszawa

emagine Polska

Part-time

B2B, Mandate

Mid

Office

Tech stack

IT Support

advanced

Hardware

regular

Asset management

regular

Job description

PROJECT INFORMATION:

Industry: Insurance

Work Model: part-time, 2 days/week on-site from Warsaw office

Project language: English

Contract length: 6 months contracts

Start: ASAP

Assignment type: B2B

Summary: The role primarily focuses on providing onsite IT support two days a week, connecting local operations with the global support team.

Main Responsibilities:

• Hands-on support for end user workplace technology, including laptops, thin clients, and peripherals.
• Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
• Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability.
• Act as onsite "eyes and hands" to support the technical room, including basic server and networking support under the guidance of remote teams.
• Coordinate with global AZ Tech teams to ensure smooth integration and escalation of issues as needed.
• Support ad hoc IT needs, including troubleshooting and resolving first-level hardware or connectivity issues.

Key Requirements:

• Proven experience in IT support roles.
• Strong knowledge of end-user workplace technology (laptops, thin clients).
• Ability to perform hardware tasks (cabling, setup, imaging).
• Experience with asset management and tracking.

Nice to Have:

• Basic understanding of server and networking support.
• Familiarity with global IT support coordination.
• Experience in troubleshooting first-level hardware and connectivity issues.

We offer:

• Long-term cooperation.
• Transparently built relations based on trust and fair play.
• Co-financed benefits: Medicover card, Multisport card.

Published: 16.08.2025

Office location