For our Client we are looking for:

IT Assistant in Return Division / Return Knowledge Office

Location: Warszawa, Śródmieście

Reference Number: IT/105/2025

Job description:

• to support dedicated Integrated Return Management Application (IRMA) Service Desk by handling the users’ requests on IT-related incidents/ problems/ well-known errors (service desk support);
• to conduct manual testing of SharePoint web application by executing test cases (manual or automated) and analyse results;
• to manage user accounts in SharePoint web application;
• to support the delivery of training sessions to users;
• to support with creation of user guidelines and support materials;
• other tasks as assigned by supervisor.

Requirements:

• Education: successfully completed secondary education related to the business needs, IT area preferred.
• Work experience: at least 2 year of professional experience in the specific area depending on the business needs.
• Computer skills: very good skills in the main MS Office software (Word, Excel, Outlook).
• Language skills: very good command of both written and spoken English (at least B2) / knowledge of additional EU language

Personal skills:

• Hgh level of responsibility and ability to work independently;
• High level of service orientation;
• Ability to work under pressure and experience in organizing work and prioritizing accordingly;
• Ability to communicate efficiently at all levels internally and externally and in appropriate manner;
• Strong sense of accuracy and attention to detail;
• High level of discretion and ability to handle confidential matters;
• Proven organizational skills;
• Ability to adapt to a dynamic working environment;
• Ability to learn new skills and software;
• Ability to work in a team.

We offer:

• Contract of employment through the Employment Agency;
• Daily remuneration: 90,74€ net;
• Medical care, sports card;
• Opportunity for development and promotion;
• Convenient location of the office - the centre of Warsaw;
• Work with professionals.

Application deadline: until July, 17 2025

Please be advised that only resumes in English will be considered.

We kindly inform that only selected candidates will be contacted.

If you are interested, please send your application using the application button