Collections Junior Analyst

Collections Junior Analyst

with Italian and English

with Italian and English

THE WORK:

• Collecting due receivables according to procedures.
• Handling emails andamp; phone calls (external customers and internally to account managers).
• Influencing customers, negotiating and building business relationships with stakeholders.
• Cooperating with internal departments (finance and sales teams).
• Accounts reconciliation and allocation of incoming payments.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

• Knowledge of English and Italian language ( min. B2 level in both is required).
• Excellent communication and good negotiation skills.
• Full-time availability, 8 hours daily from Monday to Friday.
• Good knowledge of MS Office package.
• Strong attention to detail and commitment to high quality and efficiency.
• Problem-solving attitude and well-developed organizational and time-management skills.
• Ability to quickly adapt to process changes and fast-paced environment.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand#39;t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

BONUS POINTS IF YOU HAVE:

• Experience in Customer Service, Call Center, OTC Collections, BPO, Shared Services.
• Strong analytical skills and legal background, including legal translations.